Baycor International, LLC ("Baycor", "we", "our", or "us") respects your privacy and is committed to protecting the personal and commercial information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://baycorinternational.com), use our proprietary Tracecoo platform, or engage our global logistics and freight forwarding services.
1 Information We Collect
We collect information that identifies, relates to, or could reasonably be linked with you or your business ("Personal Information"):
A. Information You Provide Directly:
- Contact & Inquiry Data: Name, business email address, phone number, company name, and job title submitted via our contact forms.
- Request for Quote (RFQ) & Freight Details: Origin and destination addresses, cargo descriptions, dimensions, weight, commodity classification, customs data, and special handling requirements.
- Tracecoo Account Information: Login credentials, user profiles, shipment tracking preferences, and customer support communications.
B. Information Collected Automatically:
- Device & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and standard server log data.
- Cookies & Tracking Technologies: We use cookies to enhance website navigation, analyze site traffic, and improve user experience. You can control cookie preferences through your browser settings.
2 How We Use Your Information
We process your information for legitimate business and operational purposes, including:
- Preparing, calculating, and delivering competitive freight quotes and service proposals.
- Executing, coordinating, and tracking international and domestic shipments across air, ocean, inland, and multimodal routes.
- Providing access to our Tracecoo visibility platform, automated status alerts, and document vault.
- Ensuring compliance with global trade regulations, customs authorities (e.g., U.S. Customs and Border Protection, FMC, TSA), and HSSE security standards.
- Responding to customer inquiries, technical support requests, and billing matters.
- Protecting against fraudulent, unauthorized, or illegal transactions.
3 Tracecoo Platform & Cargo Documentation
Operational documents uploaded to or generated through Tracecoo (such as Bills of Lading, Commercial Invoices, Packing Lists, Certificates of Origin, and Inspection Reports) are treated as strictly confidential commercial data. Access is restricted solely to authorized account holders, assigned logistics coordinators, and relevant regulatory authorities required to clear and deliver cargo.
4 Information Sharing & Third-Party Disclosures
Baycor International does not sell, rent, or trade your personal or commercial data. We only share information with trusted third parties necessary to perform logistics operations:
- Operational Service Providers: Ocean carriers, airlines, trucking operators, warehouse facilities, and customs brokers involved in executing your shipments.
- Regulatory & Government Bodies: Customs administrations, port authorities, and law enforcement agencies when required by applicable international trade laws.
- Technology & Infrastructure Partners: Secure cloud hosting, IT infrastructure, and analytics providers operating under strict confidentiality agreements.
5 Data Security & Storage
We implement industry-standard administrative, technical, and physical security safeguards to protect your personal information against unauthorized access, loss, alteration, or disclosure. All data transmissions through our web forms and Tracecoo portal are encrypted using modern Transport Layer Security (TLS/SSL).
6 Your Data Rights & Choices
Depending on your jurisdiction, you may have the right to:
- Access, review, or request a copy of the personal information we hold about you.
- Request the correction or deletion of inaccurate personal data.
- Opt out of receiving non-essential marketing or informational communications.
To exercise any of these rights, please contact us using the details below.
7 Contact Us
If you have questions, comments, or requests regarding this Privacy Policy or our data handling practices, please contact our logistics compliance team:
Houston Texas 77032
USA
